We want you to love it. If you don't, you may return your purchase within 30 days of delivery. All you need to do is email us at returns@triplearesale.com of your intent to return an item. Follow this up by mailing, or shipping the item back to us at AAA Resale, 2290 Highway 544, Conway, SC 29526. Return credits are issued within 24 hours once the item is received and inspected. Please note that shipping charges are non-refundable. The cost of return shipping, if applicable, will be deducted from your refund.
If your item arrived damaged or defective, we are happy to arrange for a prompt replacement, if available. Please note that damages and defects must be reported within 30 days of delivery, and original packaging must be kept with the damaged item. Please follow the above instructions for return shipments.
Triple A Resale Antiques and Collectables and it’s affiliates have been shipping items around the world for more than 20 years safely and expeditiously. While almost all of our items arrive without a problem to their final destination, we have prepared for the unlikely event that a piece is damaged in shipment. Every piece that is shipped is fully insured. If your item arrives damaged from USPS or FedEx Ground, please DO NOT throw away the box and packing materials. Contact your local USPS or FedEx Ground office and Triple A Resale Antiques and Collectables as soon as possible. A USPS or FedEx Ground claims agent will contact you to inspect the damage. They will contact us and together we will decide the best way to proceed. If your piece arrives by private carrier, it is ESSENTIAL that you carefully inspect the piece upon arrival. The driver will ask you to sign that you have approved and accepted the item. Once you have signed for the shipment, the insurance coverage is legally terminated. That’s why it is very important that you inspect your items. If something is damaged, please contact Triple A Resale Antiques and Collectables as soon as possible and we will work with the carrier. If your item is damaged you will have the option of receiving a full refund, having the piece repaired at no cost to you or exchanging the item for something else in our store. The choice is yours.
Return Eligibility
Items must be in as-shipped condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way). The few exceptions that cannot be returned include:
- Clearance Items
- Gift Certificates
- Personalized Items
- Items Marked “Non-Returnable” (clearly indicated on the sale page before placing your order)